Privacy Policy

Privacy Policy

Last updated 16 July 2018

Who we are

This is the privacy policy for the website www.ringandradial.co.uk.

This site is operated by:

Robert Robinson
T/A Ring & Radial
47 Park Lane
West Grinstead
Horsham
RH13 8LT
UK

What personal data we collect and why we collect it

As a business, and through this website, we may collect the following personal data about you:-

Your Name, Address, phone numbers, email addresses.

Where you provide it we will may also collect the contact details of the owner or occupants of a property that you request us to visit. By providing such information we assume you have obtained consent from them to provide this information to us.

We will retain records of communications with you, and technical records (e.g. technical data relating to the electrical installation) of any work we carry out on your behalf.

We use this information for the purposes of transacting business with you (quotations, billing, site visits, other administrative activities, and meeting our legal and regulatory requirements).

Technical records may be used for the purposes of planning any further work you request at a later date, to advise you of any relevant product recalls we become aware of, to advise you of any future development that may improve the safety of your electrical installation, and for demonstrating our compliance with regulatory requirements.

We may also record if you or any occupant of a property we visit has a health condition or disability that would require us to take special measures to ensure their safety during any work we carry out, or that requires us to communicate with you or them in a specific way.

 Analytics

We may collect technical IT data (IP address, web browser, etc) when you visit our web site, for the purposes of web analytics and monitoring the effectiveness of our advertising. This may include the use of Cookies. You can choose how cookies are used via settings within your web browser software, but this may impact on the operation of certain web site features.

Who we share your data with

This web site is hosted by Krystal Hosting Ltd t/a Smart Hosting. Any data you provide through this web site, or the associated email addresses will pass through their servers. Please see https://www.bestwebhosting.co.uk/privacy.php for details of their privacy policy.

As a registered electrician we are monitored and regulated by ELECSA. They may review technical records of work we have carried out for you for the purposes of verifying regulatory compliance. We also use their Job Notification system to notify (to the relevant local authority Building Control) any work required under Part P of the building regulations. Please see http://www.elecsa.co.uk/privacy-policy.aspx for details of their privacy policy.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

How long we retain your data

If you make an initial enquiry that does not result in a site visit or quotation we will not retain any personal data for more that 1 year.

If we make a site visit, any technical data collected together with your contact details may be retained for up to the life of the business. (Due the long life of an electrical installation we need this data for the purposes of planning any work you request at a later date, to advise you of any relevant product recall we become aware of, to advise you of any future development that may improve the safety of your electrical installation, and for demonstrating our compliance with regulatory requirements).

Web analytics data will not be retained for more that 1 year.

What rights you have over your data

Nothing in this document is intended to obstruct your legal rights pertaining to your data. If you have any questions or requests please contact us using the details provided on this web site.

Where we send your data

We will not knowingly transfer your data outside of the EU. However we do not control the internet infrastructure used to host and deliver this website or its associated email services. Please see the web hosting service details in section “Who we share your data with”.

We will not sell your details to 3rd parties for the purposes of direct marketing.